Internal Operations & HR:

IOD

• Annual overhead cost tracking tool used by management.

• Records recurring tool and licence renewals.

Xero

• Cloud accounting software used for internal finance and bookkeeping.

• Manages invoicing, payroll, and expense tracking for the company.

Remarkable

• Digital notepad used by management for note-taking, planning, and task reviews.

• Syncs handwritten notes to digital devices for easy sharing and reference.

Amazon Prime

• Used for office and team purchases related to internal operations.

• Provides next-day delivery for equipment, stationery, and supplies.

Office 365 Licences (External)

• Licences managed for member accounts using Microsoft 365 services.

• Overseen by internal support for email and document integration.

Office 365 Licences (Internal)

• Internal Microsoft 365 subscriptions for Orange & Gray employees.

• Covers email, Teams, Word, Excel, PowerPoint, and other productivity tools.

Domain Services (External)

• Used for some member domains hosted externally via GoDaddy.

• Managed by the web and operations team to maintain client DNS and hosting.

Domain Services (Internal)

• Internal domain management handled through GoDaddy.

• Used for Orange & Gray’s owned domains and infrastructure services.

Office 365 Backups

• Used for secure backups of company and internal email data.

• Managed by IT to ensure data protection and recovery for all staff accounts.

Whale

• Internal knowledge-sharing platform used for onboarding, training, and documenting processes and SOPs.

• Includes 'Ask Alice', a virtual assistant that helps employees find company information quickly.

• Alice searches Whale and guides you to related pages, documents, or training resources.

Communication & Collaboration

Zoom

• Used for scheduled video meetings where Discord rooms are not used.

Discord

• Used for internal direct messaging, team discussions, and company communication.

• Each department or project has its own room chat.

• Meetings, quick updates, and progress checks happen here.

Microsoft Outlook

• Used for company emails, calendar scheduling, and communication.

Marketing, Campaigns & Emails

Libsyn

• Podcast hosting platform used for internal and member podcasts.

• Provides analytics and distribution to Spotify, Apple Podcasts, and Google.

Ignition Pay

• Proposal, billing, and payment platform.

• Used for managing client onboarding, quotes, and automated invoicing.

Typeform

• Used for building interactive surveys and forms.

• Commonly used for member feedback and internal data collection.

Epidemic Sound

• Music licensing service for video, social media, and podcast content.

• Used for background tracks in marketing videos.

Neverbounce

• Email list cleaning and verification service.

• Used before uploading lists to Campaign Monitor to maintain deliverability.

TapClicks

• Reporting and analytics platform used to track and visualise marketing performance.

• Integrates data from multiple sources such as Google Ads, social, and email campaigns.

• Used by the reporting team for member campaign results and management insight.

Campaign Monitor

• Monitors and analyses the performance of all Orange & Gray email campaigns.

• Tracks open rates, click-throughs, bounce rates, and engagement trends.

• Works together with CreateSend and BeeFree to optimise campaigns.

CreateSend

• Platform used to design, send, and track email campaigns and workflows.

• Create email designs, automations, and newsletters.• Filter campaigns by member.

• Integrates with BeeFree for design imports and Campaign Monitor for analytics.

Design & Creation

Higgsfield

Higgsfield AI is a generative media platform that enables users to create high-quality, cinematic videos and images using artificial intelligence, with a particular focus on cinematic camera controls and ease of use.

Bright Local

• Local SEO and citation management platform.

• Used for managing member visibility and reputation on Google and directories.

Adobe Software

• Creative Cloud suite including Photoshop, Illustrator, and Acrobat.

• Used for design, editing, and document production.

CLV Vectorizer AI

• AI tool for converting raster images to vector format.

• Used in design workflows for creating scalable graphics and logos.

Elfsight

• Website widget platform used for embeds like reviews, social feeds, and contact forms.

• Enhances user experience on client websites.

Framer Forms

• Used to collect form submissions directly within Framer-built websites.

• Ideal for member contact, enquiry, and lead-generation forms.

FrameBlox

• Template and block resource for Framer website builds.

• Used to speed up design and maintain visual consistency across client websites.

Flowbase

• Resource library for Framer and Webflow components.

• Used to build layouts and design elements efficiently.

Canva

• Graphic design platform used to create visuals for members such as social posts, banners, print, and email graphics.

• Final design assets are stored on SharePoint for collaboration and access.

Framer

• Website and page builder used for member websites and marketing pages.

• Replaced WordPress for faster deployment and more flexibility.

Security & Access

ProBackup

• Used to back up Airtable and other cloud tools automatically.

• Protects data integrity and supports recovery of project records.

Cloudflare

• CDN and security service providing DNS and DDoS protection.

• Used to optimise and secure member websites.

Deedee (Plesk Server)

• Used to host and manage all member and internal websites securely.

• Ensures server security and performance.

Daito – PSW AUTH

• Multi-factor authentication system linked with sysPass.

• Provides secure login access validation.

sysPass

• Secure password manager storing all internal and member login credentials.

• If multi-factor authentication is required, it is linked via Daito.

Data, Documents & Member Files

Fillout

• Form builder and data collection tool for website and campaign integration.

• Used to capture leads or survey responses with dynamic forms.

ElevenLabs

• AI voice generation platform for realistic speech and narration.

• Used for training, podcasts, and marketing audio.

MindManager

• Mind-mapping and project planning software.

• Used for brainstorming, workflow design, and campaign strategy.

ClickFunnels

• Funnel builder used for landing pages and lead-generation campaigns.

• Helps create conversion-focused sales pages.

Zapier

• Automation tool for integrating software and simplifying workflows.

• Commonly used for automating routine marketing or admin tasks.

N8N

• Open-source workflow automation tool.

• Alternative to Zapier used for advanced internal automations.

Tolstoy

• Interactive video platform for personalised content and lead capture.

• Used on member websites to enhance engagement and conversion.

ScreenPal

• Screen recording and editing software for tutorials and presentations.

• Used for training, walkthroughs, and content creation.

Grammarly

• Writing enhancement tool for grammar, tone, and clarity.

• Used across teams to maintain professional and consistent communication.

ChatGPT

• AI assistant used for content creation, research, and productivity.

• Helps the marketing team draft, edit, and ideate across campaigns.

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© Copyright 2025 Orange & Gray

We Improve Lives By
Helping Helpers Improve Communication

© Copyright 2025 Orange & Gray